for Cole Online LLC products
Cole Online LLC
10115 Lotticks Corner Rd Elizabeth, IN 47117, USA
Return Policy. We will credit one returned unopened product per customer if the received package is post marked within 30 days of the original order date and included with a RMA number obtained from customer service. No returns are credited after 30 days of the original order date. Any merchandise must be returned at the customer's expense and must have an RMA number marked on it. Absolutely no returns are eligible for a refund for partially used product. Product must be sealed, undamaged and un-tampered with to be eligible for a refund. No refunds for any packages without an RMA number obtained from customer service. You may request an RMA and instructions on how to submit a return by calling +1-888-714-9372. There is a small $9.95 restocking fee applied on all returns.