for Cole Online LLC products
Cole Online LLC
10115 Lotticks Corner Rd Elizabeth, IN 47117, USA
Customer Service Phone: +1-888-714-9372. We are open Monday - Friday 8am to 9pm EST
and Saturday 9am to 6pm EST. We are closed on Sunday and major US holidays:
Thanksgiving, Christmas and Easter.
This website is operated by Cole Online LLC. Throughout the site, the terms “we”, “us” and “our” refer to Cole Online LLC. Cole Online LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – TRIAL ORDERS
By submitting your shipping and payment information and authorizing the trial order of Cole Online LLC products, you are agreeing to the terms and conditions of the 15-day (11 days + 4 days for shipping) trial offer seen on the webpage you had or will be ordering from. Once you click the order button, identified on checkout as a button that currently reads "Order Now" you will be sent your trial order of our product(s) and be billed $4.95 for Testo Booster and/or, $4.99 for NO2 Booster as listed on our checkout page to cover the trial order fee which will appear on your account today .The 15-day (11 days + 4 days for shipping) trial period begins the day after you place your order and may be cancelled by phone at +1-888-714-9372. The product is identified as a dietary supplement that works best when used in conjunction with diet and exercise. You may extend your trial by calling us any time before the 16th day to request more time to try the product out. All customers are responsible to pay the $4.95 and/or, $4.99 trial supply charge for the first shipment once the order has been submitted. The cost of the Testo Booster is $98 (FREE S&H) and the cost of NO2 Booster is $93 (FREE S&H) as listed on our checkout page and you will be billed that price for the initial product sent out if you do not cancel prior to the 16th day of your trial period we assume the product(s) is working for you and you wish to continue using them to effectively achieve your health and weight loss goals. If after your 15-day (11 days + 4 days for shipping) trial period you wish to continue to receive our product(s), simply do nothing and in approximately 30 days and every 30 days thereafter, you will be shipped a 30-day supply of product for the full price. If you wish to cancel your order before the 15-day (11 days + 4 days for shipping) trial has ended, simply contact us by phone at +1-888-714-9372 and you will not be billed anything further. Unless you contact our customer care department at +1-888-714-9372 to cancel your monthly auto-shipments, you will continue to receive product every month and be billed the full price of $98 (FREE S&H) and/or, $93 (FREE S&H). Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation. If you are trying to cancel outside of the customer care hours of operation you may submit a request of cancellation by email to [email protected] All cancellation requests whether by phone or email should receive a cancellation confirmation number and an email stating your subscription has been canceled. It is suggested to keep this number for your records. Any future discrepancies resulting from not having a cancelation confirmation number will be at the discretion of the company. Charges will appear on your statement as luxuryhealthstore.com.
SECTION 2 – STRAIGHT SALE
By submitting your shipping and payment information you authorize the order of Cole Online LLC products, you are agreeing to the terms and conditions of the Straight Sale seen on the webpage you had or will be ordering from. Once you click the order button, identified on checkout as a button that currently reads "Order Now" you will be sent your product(s). The cost of Testo Booster is $98 (FREE S&H), NO2 Booster is $93 (FREE S&H) and Recovery Booster is $29 (FREE S&H) as listed on our checkout page. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.
SECTION 3 – ORDER ACCEPTANCE AND BILLING DISCLAIMER
All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of this Agreement and may result in order cancellation. Prior to accepting an order we may also request additional information from you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).You will be charged for your orders at the time the order is placed. Cole Online LLC reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify customer should such limits be applied. Cole Online LLC also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any product(s) from Cole Online LLC for the purpose of engaging in a commercial sale of that same product(s) with a third party.
SECTION 4 – SHIPPING OF PRODUCT(S)
Your order will be processed and shipped within about 1 business day via USPS first class mail. Shipping time is estimated to be two to four ( 2-4 ) business days from when your order ships out. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at +1-888-714-9372.
SECTION 5 – RETURN POLICY
We will credit one returned unopened product per customer if the received package is post marked within 30 days of the original order date and included with a RMA number obtained from customer service. No returns are credited after 30 days of the original order date. Any merchandise must be returned at the customer's expense and must have an RMA number marked on it. Absolutely no returns are eligible for a refund for partially used product. Product must be sealed, undamaged and un-tampered with to be eligible for a refund. No refunds for any packages without an RMA number obtained from customer service. You may request an RMA and instructions on how to submit a return by calling +1-888-714-9372. There is a small $9.95 restocking fee applied on all returns.
Please return shipments to Attn Returns PO Box 1365 Elfers, FL 34680-1365, USA.
SECTION 6 – DID NOT RECEIVE AND/OR LOST PACKAGE
All products are expected to arrive to the shipping address originally typed into the web form on the product webpage you ordered from within 2-4 business days after it ships. Packages will ship out within 1 business day from the day you place your order. For orders placed on a weekend date, packages will ship out the following Monday, assuming it is not a major holiday. If for some reason you do not receive the product after five (5) business days of ordering it is recommended to contact customer support at +1-888-714-9372 and request the trial be extended and that the product be reshipped before the 15-day trial has elapsed. All orders are shipped with delivery confirmation, if the order is shown as delivered we are to believe it has been delivered unless you call to state otherwise before the 15-day trial has ended. There will be no refunds for product claimed to be undelivered if we are not notified before the 15-day trial has ended and the package is shown as delivered with delivery confirmation obtained via the US Postal Service. There may be times when shipments are delayed a few extra days.
SECTION 7 – TRIAL AWARENESS AND COMPLIANCE
We make sure all customers are aware of the terms and conditions of this offer when placing an order. We have consulted with our legal team who conducted a compliance review of our website and product and were told we are in compliance with all applicable laws and guidelines set forth.
SECTION 8 – TRIAL EXTENSION
We may at any time choose to extend your trial to give you more time to try the product out. You may also request a trial extension by calling us any time before the 15th day.
SECTION 9 – PRODUCT CLAIMS
For more information on our product, claims and the ingredients please visit the website. The product is intended to be used in conjunction with a sensible diet and exercise program to see best results. We do not guarantee or claim any weight loss without diet and exercise.
SECTION 10 – SATISFACTION GUARANTEE
If you are not satisfied with the product within the first 15 days of your order, simply call or email to cancel and you will not be billed anything further from us.
SECTION 11 – MODIFICATIONS TO SERVICE
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.
SECTION 12 – NO MEDICAL ADVICE
The Site does not provide medical advice and is not engaged in rendering medical or professional services or advice, and the information provided on the Site is not intended to replace medical advice offered by a health care provider. We strongly recommend that you promptly consult a physician or professional health care provider prior to use of any product. Neither the product nor the ingredients in the product have been approved or endorsed by the FDA or any regulatory agency for treatment of obesity or to cause weight loss.
SECTION 13 – PRODUCT INFORMATION
The products advertised on this site have not been approved or cleared by a government regulatory body. You should not construe anything on the Site as a promotion or solicitation for any product or service or for the use of any product or service that is not authorized by the laws and regulations of the country where you are located, including the United States.
SECTION 14 – EXCLUSION OF WARRANTY
While we use reasonable efforts to include accurate and up-to-date information in the Site, we no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site. Without limiting the foregoing, everything on the Site is provided to you 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
SECTION 15 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Cole Online LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 16 – USER SUBMISSIONS
SECTION 17 – LINKS FROM OTHER SITES
We has not reviewed all of the sites linked to this Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. We do not take any responsibility for any information or claims that were made by other websites and encourage you to alert us if a website is making false claims and linking to our site or product at [email protected] Cole Online LLC 10115 Lotticks Corner Rd Elizabeth, IN 47117, USA +1-888-714-9372
SECTION 18- ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - HOW TO CONTACT US
Monday thru Friday - 8am-9pm EST
Saturday - 9am-6pm EST
Sunday - Closed
Cole Online LLC 10115 Lotticks Corner Rd Elizabeth, IN 47117, USA
These statements have not been reviewed by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individuals shown are paid models and not necessarily users of this product. This should be used as a supplement to your active lifestyle.
*These statements have not been reviewed by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. We are not affiliated in any way with CBS NEWS, USA Today, MSNBC or ABC. CBS NEWS, USA Today, MSNBC and ABC are registered trademarks of their respective owners.